Your data

Deleting your account

You can permanently delete your Planuki account and cloud planner data directly inside the app.

  1. 1

    Open the Me tab

    Launch Planuki and tap Me in the bottom navigation.

  2. 2

    Open Account & Data

    Choose Account & Data in Me. In older versions, look under Privacy & Your Data or Planuki Cloud.

  3. 3

    Choose Delete Account

    Tap Delete Account and verify your identity if asked. Review the local-data choices available in your app version before confirming.

  4. 4

    Confirm deletion

    Confirm the final prompt. Planuki immediately requests permanent deletion of your account and associated cloud data.

Good to know

  • Deleting your account removes your backed-up data from our active systems. You cannot restore your deleted cloud backup through Planuki. Any recovery copies may remain until their backups expire.
  • Where offered, choose Keep Local Plan to keep your tasks and AI Coach history on this device, or Clear Local Data to remove that plan too. Older versions keep local data after account deletion. Anyone who opens Planuki on this device can see a plan you keep.
  • Other accounts’ separately saved plans are not deleted or merged. If keeping your plan conflicts with an existing device plan, Planuki asks you to resolve it before deleting the account. You can export a copy before proceeding.
  • Signing out does not delete cloud data. Where offered, Keep Tasks leaves your plan visible on this device; Clear Tasks removes its local plan, saved recovery copy, and AI Coach history, and starts fresh onboarding. Unsynced changes may be lost if you clear it. Other accounts’ saved plans are not cleared.
  • A new account with the same email starts as a new account, not a restoration of the deleted one. You can choose to add data you kept on this device through the sign-in flow.
  • Cancelling before final confirmation does not delete anything. If cloud deletion succeeds but local cleanup fails, follow the app’s instructions to finish local cleanup. Do not assume local data is gone until cleanup completes. Keep the app installed and use Check deletion status if the connection was interrupted. Supported versions can check a private completion receipt for up to 90 days; contact support if recovery remains unresolved. Exports and copies on other devices or in Apple-managed backups must be managed separately.
  • Never created a cloud account? Your planner data stays on your device. If you used external AI, you can separately delete its pseudonymous service records in Me → Privacy & Your Data → AI & Data Sharing, without creating an account.
  • Deleting your account does not cancel a paid subscription. Cancel it separately in iOS Settings → your name → Subscriptions.
  • Remaining Premium access continues while your Apple subscription is valid. Use Restore Purchases with the Apple Account that made the purchase if access needs to be re-verified. You do not need to buy the same subscription again or recreate your deleted cloud account.
  • Account deletion turns off external AI and removes this installation’s AI request-limit and subscription-verification records. Local AI Coach history stays only if you keep local data. Before you use external AI again, Planuki asks for fresh consent and verifies paid access where required; new service records may then be created.
  • Cloud deletion is permanent — we can’t recover the deleted cloud data afterwards.

Can’t access the app anymore? Contact us via the Support page from the email linked to your account. We’ll verify ownership before processing your deletion request.